Support

Front Desk Receptionist

Job Summary:
The Front Desk Receptionist is responsible for making a great first impression for all visitors and employees entering the building, acting as the building ambassador. This requires a person who is positive, vibrant, professionally dressed, well informed and a great communicator. A punctual, reliable and detail orientated person is critical for this position.

Essential Duties & Responsibilities:

• Answer multi-line telephone system, screen, and route calls to appropriate people
• Take and relay messages via email
• Answer inquiries about organization
• Greet visitors in a professional manner while maintaining security awareness
• Ensure security at the front desk by unlocking front door for visitors, checking employee badges, and distributing and collecting visitor badges
• Sort and distribute all incoming mail, applicable packages and faxes
• Keep accurate inventory of postage funds and supplies on hand
• Coordinate lunch delivery orders and payment for Fac/Ops Department
• Coordinate meetings and organize catering/lunch delivery for LJI and KKC employees
• Provide miscellaneous clerical assistance as directed such as scanning, data entry, invoicing and generating departmental purchase orders
• Assist Operations Department with special projects and daily tasks as requested (e.g. cost analyses, spreadsheets, forms, inventory, ordering and vendor communication)
• Responsible for issuing, collecting, and monitoring online reservation system for UCSD parking permits and Sanford parking permits
• Report to Operations regarding Atrium, 1s t floor conference rooms, copy room, lunchroom, and all other main 1st floor needs as requested
• Responsible for communicating with vendors and Operations of required service
• Cross-train in various daily operational duties to act as backup to Operations
• Responsible for all vendor Certificate of Liability Insurance, Contractor and Vendor Safety Manual, and other documents as requested are current on file
• Upkeep and control inventory in reception area and mailroom (visitor badges, badging supplies and security supplies, copy room supplies, front desk supplies, etc.)
• Act as main point of contact with first shift security guard and updates the guard with critical information and pass-down information
• Keep all receptionist files up to date within the server
• Assist renewal of parking permits each year as requested
• Perform requested tasks by Facilities Department such as vendor coordination, signage, forms and organization
• Must demonstrate willingness to learn new processes and procedures
• All other job duties as assigned

Leveling Requirements:
• Position is full time; M-F 8am-5pm
• Must have at least 2 years of related experience and/or training
• High school diploma or equivalent
• Outgoing, mature individual with ability to perform multiple tasks
• Excellent verbal and written communication skills
• Experience working in a multi-cultural environment
• Superb customer service skills
• Midlevel computer experience required, including ability to create spreadsheets
• Accurate typing- minimum speed of 45 wpm
• Must possess a high level of integrity and understand the importance of confidentiality

How to Apply:
Interested applicants should send their resume and cover letter enclosed within a single document to be considered. Apply here.

About LJI:
In 2016, LJI was ranked as one of the best places to work in San Diego by the San Diego Business Journal. LJI is located in the Science Research Park on the campus of UC San Diego, with easy access to the San Diego life sciences community and all that the area has to offer.
LJI provides Equal Employment Opportunity (EEO) to all employees and applicants regardless of race, national origin, religion, sex, marital status, age, mental or physical disability, medical condition, veteran status, sexual orientation, or pregnancy. This applies to all personnel practices, including recruitment, hiring, training, promotion, compensation, benefits, transfers, educational assistance, and social and recreational programs.